30 Day Money Back Guarantee...We believe you will be very pleased with our products and service. We understand, however, that it can be difficult to shop from a computer. To make it easier, we have a simple no-hassle return and exchange policy just return it to us with all of the original packing materials and instruction manuals and we will promptly refund your money or exchange it for something else. We stand behind what we sell so you have any problems,contact us immediately so we can make you happy with your purchase. .
Shipping Damaged or Defective Merchandise
If you receive an item that was damaged in shipping or upon initial use discover a defect, please call or email us and we will issue a call tag for the item to be picked up and ship to you on priority a replacement at no cost to you. You must notify us by phone or email within 48 hours.Note: Due to the high cost of shipping to HI, AK, PR and Other destinations outside the United States, we will not assume responsibility for the shipping costs involved in replacing defective merchandise from these locations.
Refunds
For Refunds Only, there is a 15% restocking fee Plus Shipping Costs.All items must be in re-saleable condition with all materials returned. Return postage is at the customers expense. All product accessory such as manuals, bags, belts, filters, and tools should be returned as well or they will be deducted from the refund. Credits will be performed within 5 days after returned items are received and inspected.
Instructions for Returns
If you feel you need to make a return, please contact us at 1-866-822-8868 and ask for return shipping imformation.
Changes to this policy will always be posted on this page. If any changes take effect after your purchase, the previous policy will apply.